Page 2: Refund Policy – Sigma Products | Inway Mas Enterprises

When Do We Issue Refunds?

Refunds are applicable in the following cases:

Refund Timelines

Payment Method: UPI/Debit/Credit

Refund Method: Same Payment Source

Timeline: 5–7 Business Days

Payment Method: COD (Cash on Delivery)

Refund Method: UPI/Bank Transfer

Timeline: 7 Business Days (post confirmation)

Note: Refunds may reflect sooner depending on your bank.

Prefer a Replacement?

You can also request a replacement instead of a refund:

Refund Denial Cases

Refund will not be issued if:

Cancellation Policy

Page 3: Support, Exceptions & Contact

Exceptions to Return & Refund Policy

Some products may be non-returnable or non-refundable, including:

Location-Based Support

Customer Support

For queries, concerns, or escalations, we’re always here to support you.

Phone/WhatsApp: +91-7987360656

Email: masood.siddiqui1357@gmail.com

Address: 11/A Ameer Ganj, Near Babe Ali Ground, Bhopal – 462001, India

B2B & Distributor Returns

For wholesale/B2B orders, returns & refunds are governed by custom agreements. Contact our sales team directly for support.

Final Note

We value your trust in Sigma by Inway Mas Enterprises. Our return and refund policy is designed to be fair, transparent, and customer-focused. If you ever face any issue, don’t hesitate to contact us.