Our Promise

At Inway Mas Enterprises, customer satisfaction is our top priority. Every Sigma product is quality-checked before dispatch, but if you’re not completely satisfied due to any damage, defect, or wrong delivery — we’re here to help.

Return Eligibility Criteria

You may be eligible for a return if:
We reserve the right to reject returns if:

Return Process: Step-by-Step:

Contact our support team via:

WhatsApp: +91-7987360656

Email: masood.siddiqui1357@gmail.com
:

Return & Refund Policy – Sigma Cares

At Sigma Cares, we value your satisfaction. If you are not completely happy with your purchase, we offer a 7-day return policy from the date of delivery.

Eligibility for Returns:

• The product must be unused, unopened, and in its original packaging.
  
  
• Returns are not accepted for items that have been opened, used, or tampered with.
  
  
• Return requests must be made within 7 days of receiving the product.
  
  

Return Shipping:

• Customers are responsible for return shipping costs.
  
  
• We recommend using a trackable courier service.
  
  

Refund Process:

• Once we receive and inspect the returned item, we will process your refund within 5–7 business days.
  
  
• Refunds will be issued to the original payment method.
  
  

Non-returnable items:

• Used or opened bottles
  
  
• Products damaged due to misuse or improper storage
  
  
• Items purchased under sale or clearance
  
  

If you have any questions about returns or refunds, contact us at masood.siddiqui1357@gmail.com