## *Shipping Policy – Sigma Products | Inway Mas Enterprises*

At *Inway Mas Enterprises, we ensure a smooth and fast delivery experience for all **Sigma* products across India. We've partnered with *Shipmozo* to handle our logistics with care and efficiency.

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### *1. Order Processing*
- All orders are processed within *1–2 business days* of confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.

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### *2. Delivery Timeline*
- *Metro Cities:* 3–5 business days
- *Tier 2 & Tier 3 Cities / Remote Areas:* 5–7 business days
- *Indore Local Deliveries:* Same-day or next-day delivery (based on availability)

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### *3. Shipping Partner*
- We ship all orders via *Shipmozo*, which connects us with top courier partners like Delhivery, Blue Dart, and others to ensure timely and secure deliveries.

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### *4. Shipping Charges*
- *Prepaid Orders:* ₹49–₹99 (based on location and weight)
- *Cash on Delivery (COD):* Additional ₹40 COD charge
- *Free Shipping* on orders above ₹999

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### *5. Order Tracking*
- Once your order is dispatched via *Shipmozo, a **tracking link* will be sent to you via *WhatsApp or email*.
- You can also contact us directly for updates.

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### *6. Delivery Support*
- In case of *delays, wrong/damaged products, or missing items, reach out to us within **48 hours* of delivery.
- We’ll assist you immediately and coordinate with Shipmozo for resolution.

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### *7. Offline Purchases (Indore Region)*
- We also support *offline orders* and *barter collaborations* in *Indore*.
- Local deliveries can be arranged through direct communication on WhatsApp.

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For any help related to your order:

📞 *‪+91-7987360656‬*
📧 *masood.siddiqui1357@gmail.com